Why Choose Obtrada's Point Scheme?
Managing a telemetry network doesn't need to be complicated or unpredictable. With Obtrada's fixed monthly service fees and credit-based system, councils gain full control and clarity over their network maintenance.
What sets us apart?
-
Predictable costs – fixed monthly fees with no hidden surprises.
-
Flexible coverage – routine maintenance plus credits reserved for emergencies.
-
Smarter insights – data across visits is connected, not locked in one-off PDF reports.
-
Full transparency – every credit, every visit, every part logged clearly.
-
Online tracker – all visits, reports, and site history in one place.
With Obtrada, councils can plan confidently, cut through admin, and ensure their networks are proactively maintained — all while retaining total visibility and control.
Choose Your Service Approach
Select the servicing model that best fits your council's operational requirements and control preferences.
Proactive Service
Pre-planned monthly maintenance programme with minimal administrative overhead.
Scheduled Visits
Monthly programme of sites visited pre-planned
Low Downtime Risk
Regular visits reduce risk of site faults
Credit Allocation
~70% pre-allocated, 30% reserved for emergencies
Control Level
Moderate - adjust programme & approve follow-ups
Best For:
Councils wanting consistent network health with minimal administration overhead.
On-Demand Service
Flexible service model with complete control over site selection and timing.
Site Selection
Council selects sites - min 5 per group
Medium Risk
Sites may go longer without checks
Credit Usage
Credits spent as visits requested - 15% monthly max
Control Level
High - council decides every visit
Best For:
Councils wanting maximum control over which sites are serviced and when.
Service Packages
Select the package that matches your network size and annual visit requirements. All packages include top-up credit options and comprehensive service tracking.
PAYG
Flexible
Sites owned:
Flexible
Annual Visits:
Flexible
Credits:
N/A
£175 per visit
Example: Each visit billed individually.
Bronze
Small
Sites owned:
100
Annual Visits:
75
Credits:
225
£937.50
per month
Save £1,875
annually
Example: 75 Routine Maintenance Visits / up to 11 in any given month*.
Silver
Medium
Sites owned:
200
Annual Visits:
150
Credits:
450
£1,875.00
per month
Save £3,750
annually
Example: 150 Routine Maintenance Visits / up to 23 in any given month*.
Gold
Large
Sites owned:
300
Annual Visits:
225
Credits:
675
£2,812.50
per month
Save £5,625
annually
Example: 225 Routine Maintenance Visits / up to 34 in any given month*.
Platinum
Enterprise
Sites owned:
400
Annual Visits:
300
Credits:
900
£3,750.00
per month
Save £7,500
annually
Example: 300 Routine Maintenance Visits / up to 45 in any given month*.
*Maximum limit of total number of service visits requested per month is capped at 15% of total annual visit allowance. Standard visits (3 credits) and follow up visits (2 credits when actioned within 30 days) combined.
Additional Top-up Credits Available
Starter
Credits:
25
Visits:
~8 visits
Cost:
£1,375
Quick top-up for small, unexpected needs.
Standard
Credits:
50
Visits:
~16 visits
Cost:
£2,750
Quick top-up for small, unexpected needs.
Extended
Credits:
100
Visits:
~33 visits
Cost:
£5,500
Quick top-up for small, unexpected needs.
Premium
Credits:
200
Visits:
~66 visits
Cost:
£11,000
Quick top-up for small, unexpected needs.
Purchased top-up credits will be added to the number of credits remaining for that years annual cycle. If on a Proactive Service plan, these additional credits will need to be manually allocated to site visits. If on an On-Demand Plan, these credits will increase the 15% monthly limit for the remaining months.
Site Service Tracker Web App
All service plans include access to our comprehensive web application that transforms raw site data into an interactive, manageable dashboard for complete network visibility.
Centralised Network Management
The Obtrada Site Service Tracker replaces manual Excel tracking with a dynamic, easy-to-read platform that supports proactive maintenance planning and rapid problem resolution.
All site visits visible at a glance.
No log-in required.
Complete documentation trail.
Intuitive Dashboard
Transform hundreds of telemetry sites into an organized, searchable interface that reduces administrative burden and increases operational efficiency.
See the Platform in Action
Experience the power of our comprehensive tracking system through these real interface examples.
Main Dashboard Overview
View all sites at a glance with status indicators, filter options, and quick access to site details.
Interactive dashboard showing 87 sites with status tracking, search filters, and detailed site information
Detailed Site Information
Click any site to reveal comprehensive details including location, service history, and technical notes.
Site location, counter type, service status, and visit history with Google Maps integration
Comprehensive Site Overview
View all sites at a glance with operational status, last visit, and days since last service. Colour-coded status indicators make it quick to identify sites requiring attention.
Service Reports
Detailed technical reports with power readings, communication status, and maintenance recommendations.
Complete service checklists, power & communications data, and technician recommendations.
Detailed Site Information
Click any site to reveal location, counter type, serial number, and recent service notes. Includes geographical coordinates with direct links to Google Maps and OpenStreetMap.
Visit History Tracking
Maintains chronological records of all past visits per site with point allocation. Each record includes technician notes, parts used, and Obtrada advice.
Interactive Service Reports
Detailed visit reports covering site assessment, power and communications status, service checklist, and final comments. Full transparency for audit purposes.
Advanced Filtering & Search
Filter by site status, counter type, or service date. Search for individual sites and prioritise maintenance or emergency visits efficiently.
Operational Efficiency
Converts large Excel datasets into a clean, searchable interface. Track due services, monitor completed visits, and plan resource allocation effectively.
Complete Transparency & Control
The Site Service Tracker provides clear evidence of completed work, including photos and detailed notes. Councils can retain oversight of their network while benefiting from professional maintenance services, with simple credit balance tracking and usage monitoring updated with each site visit.
What's Included in Every Service Visit
Our comprehensive service protocol ensures consistent, thorough maintenance of your telemetry infrastructure with complete documentation and transparency.
General Site Assessment
-
Inspect cabinet condition (fixings, locks, hinges, seals, ducting)
-
Check vegetation and solar panel exposure
-
Assess wiring, terminals, and in-road loop condition
Core Service Tasks
-
Download site and debug data
-
Minor cable repairs as required
-
Firmware update to latest version
-
Vegetation cut back for access
-
Cabinet cleaned and hinges/locks greased
-
Solar panels cleaned & tested
-
Batteries replaced with fully charged units; terminals protected
-
Confirm loops are functioning correctly
-
Re-establish comms with instation
Power & Communications Check
-
Measure solar panel output & voltages (before and after service)
-
Test internal and external battery voltages
-
Record comms status: modem, SIM, signal strength, firmware
Additional On-Site Actions
-
Loop testing (inductance, spectrum analysis, continuity)
-
Reseating or testing of unit cards (motherboard, front panel, modem, lane detector, SIM, antenna)
-
Online remote diagnostics carried out by manufacturer while on site
Final Deliverables
-
Engineer report (reason for visit, time on/off site, serial numbers, notes, status, recommendations)
-
Before/after site photos
-
Updated operational status
Included Parts & Materials
Small parts are included as standard for immediate site repairs:
-
Terminal blocks
-
Cable connectors
-
Fuses
-
Panel screws
-
Bolts, nuts & washers
-
Silicone & expanding foam
Additional Services Available
Obtrada can facilitate a wide range of repair works:
-
Solar panel replacement
-
Sourcing and installing replacement counter parts from manufacturer
-
Lane detector cards, motherboards, modem cards
-
Supply and fitting of additional comms equipment (high gain antennas – cabinet mount)
-
Online remote diagnostics carried out by manufacturer while on site
-
SIM replacement (provided by Council only)
Quality Assurance
All work follows manufacturer specifications and industry best practices
Full Documentation
Complete photo documentation and engineer reports for every visit
Warranty Support
Coordination with manufacturers for warranty claims and RMA processes
Get Started with Professional Telemetry Servicing
Ready to enhance your telemetry network management? Contact us to discuss your requirements and receive a tailored service proposal.
Free Initial Assessment
New clients receive 30 complimentary service points for initial site assessments (approximately 10 site visits). This allows you to:
-
Experience our service quality firsthand
-
Access our Site Service Tracker web application
-
Receive comprehensive site assessment reports
-
Evaluate the benefits before committing to an annual package
Get In Touch
Email:
Phone:
Available Upon Request
Service Areas:
UK-wide telemetry maintenance cover